Best Western Mornington Hotel Hyde Park
ความคิดเห็นจากผู้เข้าพัก
Small but comfy room but was for a short break for one night only and convenient for a nearby event. Room was clean and warm.
Davem_uk
มกราคม 2567
On arrival there was confusion with the room we had booked but Beatrize with Joanna solved the problem and Ali took our luggage to a room reserved for us the following day when we were out. You can order anything from the freshly cooked breakfast or go for the buffet. The train station is only 5 minutes walk and there was some restaurants on the next street. Taormina Italian Restaurant was recommended by Beatrize and they really have great Italian food.
David
มีนาคม 2568
A beautiful hotel in a very central location, very close to Lancaster Bridge train station and fifteen minutes' walk from Paddington station. The hotel is beautifully decorated, the breakfast is good and varied and the staff is wonderful, both at the reception and in the dining room, requests are welcome. Since I was traveling alone, I got a single room with a single bed, the room was definitely enough for what I needed. In addition, when you hang the "Please clean my room" sign, they also take care of clean coffee cups, coffee cups and milk, as well as cookies. A wonderful way to start the morning even before going down to the dining room. Every request I made even before I arrived was met with settlement, when I arrived I was happy to find a wonderful staff that helped me find my way around a bit. Really wonderful, I'm sure I'll come back again!
Billie
ธันวาคม 2567
I recently had an issue during my stay at the hotel, and I want to express my gratitude to Operations Manager Wajdy Moussa for the exceptional way he handled my complaint. From the moment I approached him, Wajdy was professional, attentive, and empathetic. He listened carefully to my concerns and took immediate action to address the problem. What truly stood out was his commitment to ensuring that my experience turned around completely. Not only did he resolve the issue promptly, but he went above and beyond to make me feel valued and appreciated as a guest. Thanks to his efforts, what started as a negative situation turned into a positive and memorable experience. Wajdy’s dedication to excellent service and his ability to lead with care and professionalism reflect the high standards of the hotel. I truly appreciate his efforts and highly commend his outstanding approach to guest satisfaction!
Wayne
ธันวาคม 2567
1. I loved the library lobby, I can spend hours sitting there without feeling bored, especially when there's a complementary mint-lemon water jar and a bar. 2. Rooms were very comfortable. 3. Staff was helpful and cooperative.
Abdulwahab
กันยายน 2567
The location is absolutely amazing. It is just a 3-min walk from Hyde Park. The area is so lovely. Lancaster Gate Street is very quiet, and then you can turn right or left and you will be in a very dynamic area. Loads of Cafes, restaurants, and pubs.
Farzaneh
มกราคม 2568
Location was quiet and near to Hyde Park. Underground station was nearby. Room was extremely clean and bed was comfy. Breakfast was good value for money with a excellent choice of cold and hot food. Staff were very accommodating and friendly.
Beverley
มิถุนายน 2567
Brilliant location - good size room, very good selection for breakfast and lovely staff. Allowed us to check in early as we wanted to store our bags. Very quiet and peaceful area, we didn’t hear anything during the night even though our room was located just outside the lift. Very comfortable bed! Only few minutes away from underground which was a huge bonus. Would definitely stay here again.
Sarune
มีนาคม 2567
I liked the high level of security. 24/7 there was staff at the reception. The room was better than i expected, very comfy bed, charging ports near the bed for the phone, rhe bathroom was clean and equipped with good quality shampoo, shower gel and conditioner + hairdryer. There was an operating safe hidden in the closet.
David
กุมภาพันธ์ 2568
Everything was good and particularly ABZ was extremely helpful and went out of his way to assist always.
Adnaan
พฤศจิกายน 2566
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